Terms of Service

Effective 2026-11-10

1. Service

AXIQUILL ("the Company") provides a research assistant app for Mac, iPhone, iPad and Android, a website, and paid AI features delivered through the Company's server (api.axiquill.app) (collectively, "the Service").

2. Accounts

Users sign in with an external account such as Google or Kakao. Users are responsible for all activity under their accounts. Users may delete their accounts at any time in the app under Settings → Account.

3. User content

Documents and notes are stored only on the user's device. Text that the user chooses to send to paid AI is used solely to generate a response and is not stored on the Company's server. All rights to the content remain with the user, and the user must hold the right to use that content.

4. Plans, credits and payments

• Paid plans renew automatically every month until cancelled. After cancellation, no further charges are made, and the plan remains available until the end of the paid period.
• Credits are deducted according to actual AI usage. Monthly credits are issued anew each billing period and do not carry over. Extra credits are retained while the account remains active.
• Payments are made in US dollars. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our USD orders and handles order inquiries and returns. In-app purchases are processed by Apple or Google under their respective terms.
• The Company will give at least 30 days' notice of any price change, and the new price applies from the next billing period.

5. Refunds

Refunds are governed by the Refund Policy.

6. Prohibited conduct

Attempts to breach security, actions that place an excessive load on the Service, resale of access, and any use that infringes the rights of others or violates the law are prohibited. The Company may restrict accounts found to engage in such conduct.

7. AI output

Summaries and text generated by AI may contain errors. Important information should always be verified against the original sources. The Service is a tool to support study and research and does not replace professional advice.

8. Availability and liability

The Company strives to provide the Service without interruption but does not guarantee that it will always be available. To the extent permitted by law, the Company's liability is limited to the amount paid by the user in the three months preceding the claim. However, nothing in these Terms limits the user's rights under applicable consumer protection laws.

9. Changes and contact

The Company will announce material changes to these Terms in the app or on this website before they take effect. Contact: support@axiquill.app